Beyond Access: Putting Financial Health at the Core of Nigeria’s Financial Inclusion Strategy

Nigeria’s Financial Inclusion Journey In a decade and a half, Nigeria has made undeniable progress. Formal financial access rose from 26% in 2008 to 64% in 2023, supported by three successive strategies: The first strategy document (NFIS 1.0, 2012–2018) sought to achieve a financial inclusion rate of 80% (by 2020), up from a baseline of […]
Insights from Financial Inclusion State Fact Sheet

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The State of Financial Health in Nigeria

How Social Dynamics Influence Agent Operations in Nigeria

On May 6, 2021, EFInA hosted a workshop to discuss an ethnographic study on financial service agents in Nigeria as well as some of the findings from the 2020 Financial Service Agent Survey. The ethnographic study explored how social factors and gender dynamics influence financial service agents’ business operations, customer engagement and agent deployment models. […]
FinTech Landscape and Impact Assessment 2020

Fintech Innovation is an important driver of financial inclusion and very useful in providing access to financial services, especially in underserved/unserved areas. In 2018, EFInA embarked on a journey to study the Nigerian fintech space because we understand the importance of innovative DFS for financial inclusion, this led to us conducting a foundational fintech study […]
Financial Services Agents Survey 2020

Agent banking is an important driver of financial inclusion and very useful in providing access to financial services, especially in underserved/unserved areas. The National Financial Inclusion Strategy identified agent banking as an important channel for achieving the financial inclusion target. The EFInA Financial Services Agents Survey in Nigeria is a biennial study with the primary […]