Share Your Perspective: EFInA Stakeholder Perception Survey 2025

Using Personas to Design Solutions for Financially Excluded Women

As any tall person who has flown in Economy class will tell you, solutions that are created for an average customer do not work well for everyone. When we do not design financial solutions specifically for women, we can unintentionally exclude them, particularly since more men than women currently use banks and therefore the “average” […]

EFInA COVID-19 Grant Request for Proposals

EFInA COVID-19 Grant Request for Proposals: Supporting solutions that can mitigate the far-reaching impact of COVID on the low-income population in Nigeria EFInA is pleased to announce its tenth request for proposals (RFP 10) for the COVID-19 Grant. This grant will focus on supporting solutions that can mitigate the far-reaching impact of COVID-19 on low-income […]

Powering Resilience and Post COVID-19 Restoration through Digital Finance

In Nigeria like in many countries, the COVID-19 outbreak burgeoned into a major crisis, leaving its mark beyond the health hazard consequences. The pandemic brought about immense personal and financial suffering especially for low-income households, communities, businesses and the economy at large.[1] Before the pandemic, Nigeria was already on a sluggish recovery from the recession […]

The FSD Network: A family of Financial Sector Deepening programmes operating across Africa

  Who we are The FSD Network is a family of nine Financial Sector Deepening, or FSD, programmes operating across Africa. FSDs work alongside governments, business leaders, non-profit organizations, research institutions, regulators, and policymakers to develop more inclusive financial systems.  We believe that financial systems have the potential to play a major role in enabling […]

FinTech Landscape and Impact Assessment 2020

Fintech Innovation is an important driver of financial inclusion and very useful in providing access to financial services, especially in underserved/unserved areas. In 2018, EFInA embarked on a journey to study the Nigerian fintech space because we understand the importance of innovative DFS for financial inclusion, this led to us conducting a foundational fintech study […]

Financial Services Agents Survey 2020

Agent banking is an important driver of financial inclusion and very useful in providing access to financial services, especially in underserved/unserved areas. The National Financial Inclusion Strategy identified agent banking as an important channel for achieving the financial inclusion target. The EFInA Financial Services Agents Survey in Nigeria is a biennial study with the primary […]

Key Findings from EFInA Agents Survey: A Tall Order for Financial Inclusion in Nigeria

The expectation of closing the 16.8% shortfall in the Nigeria financial inclusion target is threatened as the recent EFInA survey on financial services agents shows that percentage of agents who offer account opening services has decreased significantly since 2015. Agent banking is a key driver of financial inclusion and very useful in providing access to […]

EFInA Fintech Webinar Q&A

EFInA hosted a free event and webinar to disseminate the key findings from the Global and Nigerian Fintech Landscape survey conducted at the end of 2018. The sessions provided key takeaways from the survey on the fintech ecosystem, investments in fintech globally, key success factors for fintech companies to thrive, and ways identified to improve […]

COVID 19: Impact and Opportunities for Financial Services Agents in Nigeria

COVID-19 has had a significant impact on the global economy, with surging infections, cities in lockdown, businesses shutting down, travel restrictions and staff layoffs. Forbes report the impact in four basic ways. First, supply chain failures because of the impact of the pandemic on China. The second harm results from the direct effects of illness in lost work […]