Nigeria Financial Inclusion and Economic Empowerment Priorities

Nigeria’s Hidden ₦130 Billion Fintech Goldmine: Why Your Next Billion Users Aren’t Where You Think

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Nigeria's Hidden ₦130 Billion Fintech Goldmine: Why Your Next Billion Users Aren't Where You Think 

Download the Full Report Here

Nigeria’s fintech success story is impressive—but incomplete. While the country ranks 6th globally in real-time payments volume with 7.9 billion transactions, a massive opportunity lies hidden in plain sight: 53.8 million payment-excluded adults representing an estimated ₦130 billion in untapped value. 

The Paradox of Nigerian Fintech 

Nigeria leads Africa in fintech innovation with over 250 active companies and $1 billion in investment between 2019-2023. Yet despite this digital payments boom, 29 million Nigerian adults remain completely excluded from formal financial services. 

Here’s the striking reality: while urban markets approach saturation, vast untapped markets exist in: 

  • Northern Nigeria: Only 37% use digital financial services 
  • Rural areas: $24-36 billion in annual informal financial flows 
  • Women: 59% formal inclusion rate vs. national average 
  • Youth and business owners: Significantly underserved despite being economically active 

Why This Matters for Your Growth Strategy 

Inclusion isn’t CSR—it’s your competitive advantage. As one industry leader put it: “Inclusion is Scale and Scale is Power.” 

The numbers tell the story: 

  • Fast-mover advantage: First movers in excluded segments build stickier customer relationships 
  • Risk mitigation: Broader customer bases provide stability 
  • Ecosystem strengthening: Inclusion improves agent networks and wallet liquidity 
  • Massive scale potential: Real-time payments projected to reach 50% of all transactions within five years 

The Real Barriers (And How Leaders Are Solving Them) 

  1. Cost Structure Mismatch

Problem: Services priced for urban elites hurt low-income users Solution: Leverage shared payment rails and tiered pricing models 

  1. Infrastructure Gaps

Problem: Northern Nigeria faces connectivity challenges Solutions: 

  • USSD-first design for core services 
  • Telco infrastructure partnerships 
  • Zero-rating for key app functions 
  1. User Experience Complexity

Problem: Platforms assume digital literacy Solutions: 

  • Offline-first channel design 
  • Local language interfaces 
  • Community-based onboarding 
  1. Trust Deficit

Problem: ₦17.7 billion lost to fraud, ₦1.3 trillion in failed transactions Solutions: Robust dispute resolution and fraud prevention mechanisms 

The Winning Playbook: 5 Strategic Moves 

  1. Partner with Local Networks

Collaborate with cooperatives, mobile money agents, and MFBs using shared commission models and agent financing. 

  1. Design for USSD First

Ensure core services (onboarding, transfers, balance checks) work seamlessly on USSD/SMS before building smartphone experiences. 

  1. Bundle with Daily Use Cases

Embed financial services into agricultural value chains, informal trade, and marketplace platforms where users already transact. 

  1. Decentralize Operations

Use zonal hubs and field teams with community ties to build trust and provide localized support. 

  1. Leverage National Payment Infrastructure

Build on Nigeria’s interoperable payment stack to reduce costs and friction across all channels. 

The Path Forward: Beyond Features to Inclusion 

Urban digital finance saturation is approaching. The question isn’t whether to expand into underserved segments—it’s how quickly you can execute while maintaining quality and trust. 

Success requires: 

  • Interoperable solutions that work across banks, wallets, and telcos 
  • Risk-sharing partnerships with donors and DFIs 
  • Inclusive product design considering gender, language, and literacy 
  • Strengthened consumer protection to build lasting trust 

Your Next Move 

The fintech companies capturing Nigeria’s next wave of growth won’t be those adding more features to existing products—they’ll be those solving for the last-mile, not just the last-click. 

The ₦130 billion opportunity is real. The infrastructure exists. The regulatory environment is supportive. The question is: will you be among the fast-movers capturing this market, or watching from the sidelines? 

Ready to dive deeper into Nigeria’s financial inclusion opportunity? Download the complete report “Beyond the Next Billion: Unlocking Growth by Closing Nigeria’s Inclusion Gap” for detailed market insights, implementation frameworks, and partnership strategies that leading fintechs are using to scale inclusively. 

Download the Full Report Here

 This analysis is based on EFInA’s 2023 Access to Financial Services Survey and industry data from NIBSS, ACI Worldwide, and other leading sources. EFInA serves as Nigeria’s financial inclusion catalyst, providing data insights and technical assistance to drive inclusive digital finance solutions. 

 

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