Focus Group Discussions 2016

In March 2016, EFInA completed the first step of the Access to Financial Services in Nigeria 2016 survey. This involved conducting Focus Group Discussions (FGDs) in urban and rural locations with a variety of adults (18 years and above). Some FGDs were held with mobile money users and others with adults who do not use any formal financial services. The objective of the FGDs was to inform the design of the questionnaire by better understanding:

  • Challenges and opportunities related to mobile money
  • The informal financial services used by individuals who are not formally served
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